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paulcarvill.com

Hi, I'm Paul Carvill and I'm a web developer. I am Head of Interface Development at LBi, Europe's largest digital agency.

I also like walking, cooking, Bollywood and rock 'n' roll.

Archive for the ‘Internet’ Category

The Internet Fridge delusion

Thursday, October 23rd, 2008

I sat through a debate on Tuesday night that was more interesting for its audience and positioning than it was for its addressing of the motion — ‘the internet needs magazines more than magazines need the internet.’

The debate was held at the London College of Fashion just off Regent Street, and was organised by the British Society of Magazine Editors and editorialdesign.org. The audience was evidently a non-technical one, keen on understanding how the whole magazine/internet crossover thing might work. My colleague, a designer, later commented that the room was full of fear, fear that everyone’s hard won Quark or InDesign layout skills would prove insufficient for the brave new technological world. And rightly so.

The panel was made up of a variety of figures from the print world, some of whom had made forays into the web. It became obvious that we were in a decidedly nontechnical audience for whom the internet was an unknown quantity and whose main concern was replicating the magazine experience in web form.

Straight talking David Hepworth, the esteemed editor of The Word magazine and co-founder of such titles as Mixmag, Smash Hits, and The Face, nailed the argument with the night’s opening statement. Do not attempt to reproduce the magazine experience in web form. The printed word is glossy, definitive and final. The web is none of these things. To work on the web, said Hepworth, your offering must have humility, economy and personality. At least two of those things can be said to be absent from the UK’s magazine culture, with the third possibly endangered in the vast majority of the output.

Then at one point the discussion descended into one of gender politics stemming from the unfortunately all male panel.

The most glaring misjudgment, however, was uttered by Paul Kurzeja — creative director at Redwood, the world’s biggest customer publishing agency. Declaring the future to be one of technological revolution and infinitely diverse media, Kurzeja invoked that most misguided of delusions — YOU WILL HAVE THE INTERNET ON YOUR FRIDGE.

Why does this crazed obsession with the assumed permeation of technology into every area of our lives persist? I suggest it’s more an allusion to the quotidian nature of the fridge, the kitchen and its intrinsic presence in our life. It also assumes that we all have a huge, family-sized tank of a fridge, big enough to fit a screen on as well as an ice-crusher, smoothie-maker and little Rupert’s simply darling hamfisted scribbles supposedly meant to be Mummy and Daddy. But, really, I think the ‘empty bottle of milk’ is a perfectly adequate graphical model for the average consumer to reference when considering whether or not to buy more cow juice. Don’t you?

I’m watching you

Wednesday, July 16th, 2008

Weird, but very cool – doing user testing for the Guardian website. We hide behind a mirrored window while they use our website. You will find out things you know, things you don’t know, and things you don’t know you don’t know.

User testing for the Guardian

The Future of the Internet (part 1)

Friday, June 6th, 2008

Just got back from an entertaining and informative talk with Jonathan Zittrain as part of the Guardian’s series of internal lectures “The Future of Journalism”. To encapsulate the two-hour presentation, Zittrain fears that as a result of the security and privacy issues we face the internet will become increasingly “locked-down”. This will result in the disappearance of the character that makes the itnernet itself so productive of new ideas – generativity. He is interested in averting this grim future, and explores ways we can encourage the internet and its user group to govern itself in a more sensible fashion.

At times he is worrying in his pinpoint description of the ramshackle and idealistic generation-old infrastructure we have built our modern system of communication and thus commerce on. He is hilariously irreverent in his view of the power, and powers, of technology.

His retrospective of the invention of the internet and the personal computer industry, and the hardware that it entails, is the funniest I have heard. His deconstructions of the idiocies of the American administration, the execrable nature of Chinese censorship and the “60’s weirdness” of the protocols that govern communication on the internet are perfectly lighthearted and yet serious in their understanding of the dangers inherent in each.

Zittrain has seen the future of the internet, and it is not nice. His book is titled “The Future Of The Internet And How To Stop It”. He does not strike you as a cynical man or an alarmist, but a realist.

The book is available for free download, or you can order from Amazon.

Jonathan Zittrain’s website
Guardian blog of the talk

Wednesday, June 4th, 2008

Catching up a bit after six months away from a computer screen…Here’s an article clearly explaining the differences and similarities between XHTML2 and HTML5

My Boy Herbert

Tuesday, November 13th, 2007

myboyherbert.jpg

Any similarity between Kipling’s tragic son Jack (played here by Harry Potter) and everybody’s favourite Accounts Receivable Supervisor, Herbert Kornfeld?

Rogue economist turns rogue terrorist?

Wednesday, August 8th, 2007

If you’ve read Freakonomics then you’ll already know about Levitt & Dubner’s groundbreaking economic approach to misunderstood real-world issues. If not, the method is simple – amass as much data as possible around a subject and apply in providing an economic answer to a seemingly obvious question.

Their extremely objective, information-based exploration of the world allows them to see new ideas in age-old mysteries. Their idiosyncratic, super-analytical view cuts through preconception and emotionally clouded judgement. Although their results can often seem simplistic and overly mathematical, the book is a fascinatingly different look at the world we live in.

Now they’ve finally crossed the rubicon. In their blog, hosted at nytimes.com, they regularly pose questions to readers with an aim of shedding light on a particular subject. Yesterday they got around to asking the inevitable – If You Were a Terrorist, How Would You Attack?

Sounding as nerdily analytical as ever, Levitt says,

“My general view of the world is that simpler is better. My guess is that this thinking applies to terrorism as well.”

There are 480 responses so far, ranging from blowing up the Canary Islands to flamers warning him about his responsibility to the average citizen – doesn’t he know terrorists read this column too?!

Get there and add your paranoid maniacal two pence worth now!

Strictly for nerds – Using Putty Private keys on Mac OS X

Wednesday, August 1st, 2007

Anyone who has worked with me will know about my lifelong avowed hatred of version control sytems. The problem isn’t the concept of version control itself, just awful implementatons and usage of it.

I’ve always found version control to be complicated, and necesarily so. I’ve tried reading books on the subject. They make sense. Then I try using someone’s system. It doesn’t work. It’s not sensible and practical and straightforward. It’s not like it says in the books.

On top of this, the user interface for these systems is poor or non-existent. You can talk about Ubuntu until it comes out of your ears, but surely in te 21st century we could have invented something better than the command line to do stuff? It’s totally unintuitive. I appreciate that front-end developers are increasingly nerdy these days, as the separation of design, presentation and data layers becomes ever more pronounced. But for someone who thinks predominantly with the left side of their brain (read: lentil-eating hippy) this stuff is problematic.

Tortoise goes some way towards easing the burden – it’s a nice graphic display of confilcts in your files, plus a handy contextual menu to help you update and commit things. But |I’m still left with using the command line to run build targets and everything else.

But, praise the lord, I’m beginning to see the light.
At The Guardian we’re using Subversion, and Cruise Control to monitor the continuous buils and integration. I think that almost made sense to me! I’ve been running a build on my PC but the box is a bit slow, so I’ve decided to try and run the build on my Mac, which is blazingly fast. I’ve decided to give Aptana a go – it’s based on Eclipse so should work pretty nicely.

First, install a source contol plugin for Aptana – http://www.aptana.com/docs/index.php/Adding_a_source_control_plugin_to_Aptana

Next, setup SSH. This took my ages to work out. Then I found this page: http://blog.whoiskevin.com/2007/05/using-putty-private-keys-on-mac-os-x.html
As I’d already setup Putty on my PC this made the whoel thing very easy.

Here’s the details:

Using Putty Private keys on Mac OS X

1. On the Windows side open puttygen and load your private key.
2. Select “Conversions” menu and “Export OpenSSH Key” from that menu. Save the file somewhere on your hard drive.
3. Copy the public key from the diaglog box and paste that into notepad. Save that file with the other as the public key.
4. Copy both these files to the Mac (maintain carriage returns). For ease of use name these files id_dsa (for the private key file) and id_dsa.pub (for the public key file) and store them in /Users/username/.ssh.
5. Permissions should be rw for owner and r for all.

Lastly, setup Subclipse – http://ist.berkeley.edu/as/ag/tools/howto/subclipse-setup.html

Links referenced in this entry:

http://www.aptana.com/docs/index.php/Adding_a_source_control_plugin_to_Aptana

http://blog.whoiskevin.com/2007/05/using-putty-private-keys-on-mac-os-x.html

http://ist.berkeley.edu/as/ag/tools/howto/subclipse-setup.html

Guardian redesign

Thursday, May 10th, 2007

The Guardian today debuted its long overdue redesign, albeit restricted mainly to the homepage prior to a network wide rollout. I wonder if they chose today specifically for the launch, with the widespread prediction of Tony Blair’s resignation announcement certain to cause a peak in traffic. Good timing, whether it was intentional or not.

guardian_unlimited_may10th.jpg

Importantly, the redesign meets multiple goals: satisfying users, by updating and maintaining technology trends; keeping advertisers happy with more and varied ad formats; and for once the homepage at least is completely standards-based and accessible, making use of CSS and separation of content and data layers to produce a page that is viewable across multiple platforms and media. Well done the Guardian, at long last.

The new look continues what the Travel channel started. The wide page layout takes full advantage of today’s increased resolution and screen size. It also allows the introduction of larger and more varied ad formats, for example the two 300×250 MPU flash ads seen on the page now. Page width is major design decision when sprucing up a site after a number of years, as it affects every other design choice made subsequently, and undoubtedly follows much analysis of weblogs and user agent (browser) stats to ensure the site is meeting and keeping up with its audiences technology standards.

The site is structured with three equal columns, the first two holding most of the new and heavy content, the third a mix of featured items, text ads, sponsored items and a couple of navigations for the remaining bits and bobs not held elsewhere. This new structure had both strength and weaknesses. At first viewing there seems to be little differentiation between hard news and sport/travel/lifestyle sections. Indeed, when I viewed the site late last night and early this morning there was no hierarchy present in the news section at all. There was no distinction between the main story and the others – all news items were presented equally sized in a list format. Once the huge and expected news of Tony Blair’s resignation plans broke this list was soon updated to a more familiar top story/secondary stories arrangement.

One benefit of this new structure is that sections other than news get much more of a “boost” than they had on the old site, filtering traffic through the paper’s vast mine of content much more equitably.

Colour coded sections split the content up nicely, although it remains to be seen if this follows through to all the channels. Travel, for instance, is represented by a vibrant blue (#11B1FF) on the homepage, yet on the travel channel itself the channel highlight colour is a slightly more muted shade (#0099CC). A small niggle, but an inconsistency that the observant might pick up on, especially if the user is expected to identify the channel and the colour with one another, even at a subconscious level. The promotion in visibility of the various sections reflects the increasingly diverse nature of the Guardian’s online offering

Barring the elegant Georgia serif headline font, the site makes no concessions to its paper version. It is its own thing. This seems to be editor Alan Rusbridger’s vision, that it should stand alone, even though the paper business is currently supporting its expansion, and rumour has it that journos are upset at the attention the editor spends on it compared with the more traditional paper business.

Some nice touches include the “last updated” strapline under the logo, and the section at the bottom of the page that aggregates the various formats of news delivery Guardian readers can enjoy – G24 pdf, RSS, digital editions etc.

Early responses to Guardian Unlimited Editor-in-Chief Emily Bell’s blog about the “next step” of the site seem to be largely negative. You might expect this to be a natural response to change, even among the Guardian’s supposedly more progressive readership. I expect users will grow accustomed to the site on its more expansive platform over the next view weeks. Hopefully the rather jarring transition period for updating the rest of the site will be short.

Comparisons to the The Times Online or NYTimes.com, both of which had recent makeovers, are inevitable, although this is mainly down to similarities such as increased page width and white space, grid designs and coincidental timing, nothing more. Given the lengthy lead times in web development it would be harsh to criticise the Guardian’s developers of plagiarism. The majority of these changes are technology-led, and as such are bound to resemble new and recently updated sites that are out there.

To sum up – a good, and long overdue, redesign. Clean, clear, fresh, vibrant and varied. And standards-based and accessible, something it is almost indecent not to be at this point in the evolution of the web. There’s plenty of work to do in completing the site overhaul, and ensuring consistency of user experience and site behaviour, and I look forward to all of this, and any new surprises they want to pull on us.

Is Google Maps killing web design?

Sunday, April 22nd, 2007

I’m currently working on several new websites which share a common theme – the data therein is predominantly displayed on a map. The development process has raised major design and interaction issues – is the map a navigation tool? should it interact with the existing site navigaton? does the site work equally as well without the map, or should it? All these questions will be discussed many times over the coming months.

But by far the greatest and most immediate challenge one of graphical design – namely, where to put the map? And how big? Can we still use a fluid layout? How will it affect our carefully calculated grid system? For a map to be of any use to anyone it needs to be be fairly large, thus consuming plenty of screen real estate. But having such a large area given over to one element really seems to stifle the design of any particular page, immediately reducing flexibility and flow. It also introduces challenges of its own with regards to content and, especially, advertisements and their relative positioning above or below the fold.

Suddenly the very proportions of your page layout are being based around the dimensions of your map. Hell, the limited palette and lack of customisation of the majority of map providers out there means it will also start to affect your chosen colour scheme.

Next thing you know it feels as if you’re constrained to designing wholly within a new paradigm, one of map markers and pop up info bubbles and just off yellowy-white hover-over background highlighting.

Is Google Maps killing web design? Or is Yahoo! Maps, for that matter? Or any of the other providers – Mapquest, Multimap etc? Look on any of their developer networks and you’ll see plenty of technical innovation, but very little in the way of inspiring graphic design. The method currently in vogue seems to be to stick the map in a prominent position, then squeeze in whatever navigation or search fields you have around the edges wherever possible. Google have employed their traditional no-frills approach, and it looks, well……no-frills. Functional? Yes. Pretty? No. And they do it with hardly any non-map content on there!

So I’ll be wrestling with this challenge for a while yet, as I’ve got loads of content to squeeze on, while keeping the map functional and satisfying the advertisers. I’ll come back here with any solutions I come up with.

Non tech staff in a web company are useless dead weight (thanks Matt)

Wednesday, March 28th, 2007

In response to Matt Beadle’s blog post, I wrote the following comment. I thought it was interesting enough to post here too.

Most internet companies are run, initially, by creative technologists. Unfortunately most start-ups and internet companies, unless properly managed, quickly become victims of their own success. Aggressive recruitment, rapid hardware expansion, reliance on advertising revenue and an inability to scale combine to produce businesses that are primarily concerned with supporting themselves and their growing or already bloated infrastructure. Segregation of resources into technical/editorial is a further problem, distancing the business from its original goal.

In these cases it is easy for a company to lose focus, and their mission statement become diluted as they endeavour to cross-sell, upsell, provide business and professional services and generally spread themselves too thinly while neglecting their core values.

The businesses you mention (Google, Yahoo, Digg, Reddit, Plentyoffish) are, above all, tech companies. They produce very little original content, acting instead as a delivery mechanism for 3rd party information or as old-fashioned application service providers. They can afford to be run solely by techs as they effectively outsource their editorial team to the entire internet.

The problems occur when you have a business which creates and publishes it’s own data and content. Unless you have a clear mission statement, effective management of resources and all your staff working towards the same goal, you will inevitably end up with competing groups and views within the company.

The very existence of an “editorial” team, reporting to or working alongside an technical team, is enough to introduce conflict into a business situation, unless very well managed. The reasons for this include:

- advertising revenue becomes paramount, driving development to the
- ultimate importance of end-user is lost and replaced by advertiser acceptance and/or editorial whim
- editorial staff reliant on technologists for delivery of data and information
- tech dissatisfaction with speed of progress and/or implementation of new ideas
- the corporatisation of workflows and practices akin to a behemoth government department, or IBM.

The internet is unique in that the delivery mechanism of the product and the product itself are very often one and the same. Digg is a website which delivers information about websites. It’s owners need to deliver a framework for it to do it’s job – no editorial staff needed. The Guardian, on the other hand, create a mammoth amount of content, without which it’s website would be redundant – large editorial staff needed.

Both these cases are clear cut and it’s obvious which group steers development within the company. Problems occur in the grey area in between, and you need to have a frank debate amongst yourselves as to who controls the direction of the company.